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Froniter says it has exceeded state-mandated goals to improve local service in W.Va.
Reported by: Associated Press
Wednesday, February 12, 2014 9:48 AM EST
Frontier Communications says it has exceeded state-mandated goals to improve local service in West Virginia.
The requirements included investing nearly $280 million to improve service and increase broadband deployment by the end of 2013. The PSC also required Frontier to ensure that at least 85 percent of former Verizon households have broadband access by the end of 2014.
Frontier says 88 percent of the households have broadband access. The company also says customer complaints have dropped by nearly 70 percent.
The Charleston Daily Mail says Frontier provided an update on the former Verizon operations in a recent annual report to the PSC.
Information from: Charleston Daily Mail, http://www.charlestondailymail.com