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Smart consumer tips and strategies from Eyewitness News Online
High-Speed Hookups
For many, Internet access can be a huge frustration. Sometimes it can take hours just to download a file if you have a dial up connection. Many Americans are choosing DSL or cable to speed up their surfing. Our expert, Matt Coffin with LowerMyBills.com, says a price war has sent prices crashing, and that means you'll get a lower price on your Internet service provider (ISP).
Lower Prices
Matt Coffin says prices for DSL and cable modems used to be high because the technology is so advanced. A user can access the Internet and a phone line at the same time, and surf the web a lot faster. But he says, "Right now, you actually can get really good deals because the competition is starting to heat up, amongst the cable companies and telephone DSL providers," said Coffin. "So when the competition heats up that's a great win for the consumer, because you get to pay less," he added
High Speed Advantages
Not convinced you need high-speed access? In today's society, you're constantly on the go, and convenience and efficiency have become necessities. Coffin says high-speed Internet access can meet your needs. Coffin says people use the web for everything from shopping to gaming to email, and they often need DSL or cable modem to make their experience more enjoyable.
High speed Internet is an essential tool for people who work at home. "Most people that work at home have high-speed access, if they have dial-up it's very difficult for them to be competitive in the workforce and get a lot of things done," said Coffin.
Looking for an ISP
If you're convinced it's time for you to get a high-speed hookup, here are some tips to get you started. According Coffin, consumers have many options when choosing ISPs. "Consumers can find great savings," he says. Coffin's advice? Do some comparison-shopping. You can start by logging on and researching the different companies and the deals they're offering.
Coffin also says you should be sure that you can get DSL and cable service in your area before forking over any money. In some areas, it is not available.
Be sure to read the contract before you sign it. Make sure you understand the service agreements and are comfortable with any type of contractual commitment, Coffin warns.
Introductory Period
Many companies offer special introductory prices that may sound real tempting, "People offer different things, three months at this rate, one month at this rate," he says. But before you sign the dotted line, Coffin says make sure the prices won't increase a couple months later.
If you find out you did sign a contract with an introductory price, Coffin says at least you're better off than you were a couple months ago. Even if the prices go up, you're paying less than you would have been if you signed up six months to a year ago.
Bundles
" A lot of the large companies are starting to offer bundles," Coffin says. Bundles are when companies offer to provide your phone, cell phone, cable, and Internet service. The company then sends you one bill for all services. Coffin says you may be able to get a good deal, but you should try shopping around first.
Freebies
Coffin says you should watch out for freebies. To get your business, he says the companies might throw in a free modem. Make sure it is clearly stated in your contract if a salesperson tells you it will be included.
Not-So High Speed
If you don't think you need to be in the fast lane, Coffin says you can still find something that isn't as slow as dial up or as fast as the top level of DSL. "One of the options you have within DSL is varying levels of speed," he says. "They typically tie the pricing into the various levels of speed, so you can find the one that kind of fits your wallet the best," Coffin adds.
For more money saving tips check out Coffin's website: LowerMyBills.com
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